Conflict Management

08.11. – 09.11.2012 / Eyes & Ears Academy, Ismaning

Where people work together, there are conflicts in different forms and manifestations. In many cases, conflicts are detrimental to projects, motivation to achieve and working atmosphere. Not all conflicts can be solved - but some can be prevented and others successfully managed. And conflicts are not always harmful. On the contrary, sometimes they provide valuable stimuli and initiate positive developments.

During this two-day event organized by Eyes & Ears of Europe and HSE24 in Ismaning, participants are confronted with different situations. In addition to theoretical discussion of the topic, the training includes specific exercises and group work. Because: The acquisition of communication skills and the development of problem-solving skills help in dealing with conflicts.

The event is aimed primarily at people working in media and communications companies, (post) production firms, design studios, consultancies, as well as marketing, advertising and dialogue agencies who want to find out more about this topic. Those generally interested, students and trainees are also welcome.


Andreas Seitz, coach, trainer, facilitator and founder of Andreas Seitz Development, Cologne

Nine years of management and leadership experience, most recently as Communications Manager in the management of a TV station. For over ten years, he has coached managers and teams, moderated workshops and trained employees of companies - in Germany and other European countries. He focuses on the communication of employees and managers (German / English), international team development and facilitation of the development and change processes.

Program: Thursday, 8 November 2012



Ansgar Kessemeier, Head of Programme HSE24, Ismaning

Corinna Kamphausen, CEO Eyes & Ears of Europe, Cologne


Introduction of the participants


What conflicts are there?


Lunch break


Recognising and facing up to conflicts




Case consulting I: Solving conflicts




Case consulting II: Solving conflicts


End of day one

Program: Friday, 9 November 2012

09.00Get together​

Dealing with conflicts:

Techniques for conversations & presentations




Case consulting III: Solving conflicts


Lunch break


Case consulting IV: Solving conflicts




Preventing conflicts


Final discussion & evaluation


End of the event




Andreas Seitz

Andreas Seitz

Registration deadline: 2 November 2012

Number of participation: max. of 10


Eyes & Ears of Europe
Mozartstr. 3-5
D-50674 Köln